Help guides
Short, illustrated guides for the questions training providers ask most: how classes get published, how students pay, and what shows up on your CertClass bill. Every screenshot is taken from the real product.
Classes
Create a class, publish it on your booking page and widget, or keep it private and share a direct link or QR code. Includes registration questions and billing an organization.
Read the guideSave a class as a template, schedule a repeating series in one step, and attach waivers and study materials students can download.
Read the guideInvite instructors, decide what they can see and do, assign them to classes, understand the instructor view, and add yourself if you teach.
Read the guideStudents
Enroll students yourself, import past students and their certifications from a spreadsheet, import a list of students into one class, edit records, move students between classes, work the waitlist, and export rosters in CertClass and Red Cross formats.
Read the guideTake attendance per session, mark results, complete a class, and send certification expiry reminders that bring students back.
Read the guidePayments
Connect your Stripe account or switch to a different one, read the Payments page, record cash and check payments, and issue refunds.
Read the guideChoose whether students pay in full at registration or pay a deposit now and the balance later, set per-class rules, and see how the balance is collected.
Read the guideWhat CertClass charges you each month, what the booking fee option changes, and two worked examples side by side.
Read the guideWebsite & communication
Share your hosted booking page, embed the widget on your own site, and tune its appearance and default view.
Read the guideSave your booking page as an app icon with your logo, and add the dashboard and instructor portal to iPhone and Android home screens in a few taps.
Read the guideAutomatic confirmations and reminders, custom email templates, bulk messages to a roster, optional SMS, and the message log.
Read the guideEmail support@certclass.io with what you are trying to do, or book a 20-minute demo and we will walk through it together. Pricing details live on the pricing page.